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Legal

Copyright and Takedown Policy

Version . This is the version in force.

1. What this policy is for

This is how we handle a complaint that something published on the Dija Marketplace uses your work without your permission, and how an author answers such a complaint.

"We" and "us" mean Dija Limited, a company incorporated in Cyprus, registration number HE 483340, with its registered office at Inomenon Ethnon, 2 Anastasia Court, Floor 4, 6042 Larnaca, Cyprus. This policy is part of the Marketplace Author Terms, so every author on the marketplace is bound by it.

We accept complaints from anywhere. You do not need a Dija account to send one.

2. Before you send a notice

Two things are worth knowing, so that a notice is not wasted.

We do not decide who owns what. We are not a court. What we do is act on complaints that look well founded, tell the author, and give both sides a way to respond. Where ownership is genuinely disputed, that is a matter for a court, and we may leave material down or put it back while the two of you resolve it.

Not everything in a listing is protected by copyright. Much of what a listing contains is short instructions written for a model. Depending on where you are, short functional text of that kind may carry thin protection or none at all. A complaint that a listing copies your longer written material, your documentation or your images is usually clearer than one that says another author has written a similar instruction. We read every complaint either way.

3. How to send a notice

Email legal@dija.ai and include all of the following.

  1. The work. What is yours, described well enough for us to identify it. A link to where you have published it is the most useful thing you can give us.
  2. The listing. The web address of the listing page, and where on it your material appears. Where the complaint is about part of the text, quote that part.
  3. Your contact details. Your name, the organisation you act for if there is one, and an email address we can reply to. A postal address and a phone number help where a complaint becomes serious.
  4. Your authority. Whether you own the right yourself or act for the owner, and for whom.
  5. A good-faith statement that the use you are complaining about is not authorised by you, your agent or the law.
  6. A statement that the notice is accurate, and that you are the owner of the right or authorised to act for the owner.
  7. Your signature, typed or handwritten.

Please be specific. A notice naming a whole listing when the complaint is really about two sentences takes longer to act on, and may not be actioned at all.

4. What we do with a notice

We aim to act promptly on notices that are complete and look well founded.

  • We check the notice contains what section 3 asks for. Where something is missing, we come back to you rather than act on it.
  • Where the complaint looks well founded, we disable or remove the material. In practice that means withdrawing the version, or the whole listing, so nobody can install it.
  • We record a reason for the decision, and the decision can be reversed.
  • We tell the author what was removed and why, and pass on your notice so they can answer it. That means the author sees your name and what you sent us.
  • We keep a record of the complaint and of what we did about it.

5. Answering a notice

If your listing was taken down and you believe that was wrong, send a counter-notice to legal@dija.ai with:

  1. What was removed, and where it appeared.
  2. Why the removal was wrong: a statement, made in good faith, that the material was removed by mistake or was wrongly identified.
  3. Your contact details: your name, a postal address and an email address.
  4. Your consent to jurisdiction: that you accept the jurisdiction of the courts of Cyprus for any dispute about the material, and that you will accept documents from the person who complained.
  5. Your signature, typed or handwritten.

We pass a counter-notice to the person who complained, including your contact details. If they do not tell us within 14 days that they have started legal proceedings about the material, we may put it back.

A counter-notice is a serious statement. It hands your details to the complainant. Do not send one to buy time.

6. What a takedown reaches, and what it does not

Being straight about this saves everybody time.

On the marketplace, removal is complete. The material stops being served, and nobody new can install it.

Copies already installed sit in other people's workspaces. Installing writes the material into the installer's own workspace, where they may have changed it since. Removing a listing deletes nothing there, and we do not delete a customer's own work.

Where a complaint calls for it, we can mark a withdrawal so that installed copies switch themselves off and any work running against them is cancelled. That instruction travels by a feed that deployments check for themselves. It is not instant, and a deployment that never connects to us never receives it. We can stop material being distributed. We cannot reach into a machine we do not operate.

7. Repeat infringement

We ban authors who repeatedly publish other people's work. A complaint we act on counts against the author. One that is withdrawn, or answered successfully by a counter-notice, does not.

A ban does not by itself remove listings the author has already published. Each one is a separate decision, so a complaint is fully dealt with only once the material itself has come down.

We can also act on a single notice where the copying is blatant.

8. Misuse of this process

Sending a notice you know to be false, or a counter-notice you know to be false, can make you liable to the other side under the law that applies to you. We may refuse to act on notices from somebody who repeatedly sends complaints that are invalid or made in bad faith.

Send these to the same address, legal@dija.ai:

  • a listing that impersonates you, your company or your product;
  • a listing that misuses your trade mark;
  • personal data about you inside a listing;
  • anything else covered by the Marketplace Content Policy.

Tell us what the problem is and identify the listing by the web address of its page. We do not need a copyright notice to act on a listing that breaks our rules.

10. Law, changes, and contact

This policy is part of the Marketplace Author Terms, which are governed by the law of Cyprus, with the non-exclusive jurisdiction of the courts of Cyprus. Nothing here takes away rights the law of your own country gives you and does not allow you to give up.

We may change this policy. A change takes effect when we publish it here with a new date.

Everything under this policy goes to legal@dija.ai.